SHIPPING & RETURNS

Shipping Policy

(ALL PROCRSSING ORDER TIME 2-4 BUSINESS DAYS)

 

Domestic shipping:

Australia and Newzeland.

·    Standard- 2-8 Business days- $5AUD

·    Express- 2-4 Business days- $8 AUD

International shipping:​

Rest of the world.

·    Standard- 1-2Weeks  Business days- $15 AUD

·    Express- 3-7 Business days- $20 AUD

Return & Exchange Policy

For any undamaged product, simply return it with its included accessories and packaging along with the original receipt (or gift receipt) within 14 days of the date you receive the product, and we will exchange it or offer a refund based upon the original payment method. In addition, please note the following: 

  1. Products can be returned only in the country in which they were originally purchased; and 

  2. the following products are not eligible for return: DAMAGED PRODUCTS OR USED PRODUCTS OR PRODUCT THAT’S HAS NO TAGS/LABEL OR REASONABLE REASON FOR RETURNING.

  3. Return process: To return an item, place the item securely in its original packaging and receipt attached. Return mail items back to this address: Shepparton,, Victoria 3630, Australia.

 

All items returned must be in new and unused condition with it original tags or labelled attached. After receiving your returned items and inspecting the condition of your items. Please allow at least 15-20 days to process your return or refund.